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What should I do if I receive an error code while completing my account?
What should I do if I receive an error code while completing my account?

Help with Error Code OV-SD-401

Michiel avatar
Written by Michiel
Updated over 6 months ago

If you receive the error message OV-SD-401 while creating your account, follow these steps:

  1. Delete the MyQii app: Remove the app from your device.

  2. Reinstall: Download the app again from the App Store or Google Play Store.

  3. Log in with an existing account: Choose the option to log in with your existing account. Log in with the email address and phone number you used to create your MyQii account.

If you cannot log in or receive the error message again, please contact our Help and Service.

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